Frequently asked questions (FAQ's)
⫸ What is iMartPick?

iMartPick is an online store that offers high-quality and trending products at affordable prices. We focus on bringing innovative, useful, and stylish items right to your doorstep.
⫸ How can I place an order?

Simply browse our products, add the items you like to your cart, and proceed to checkout. You can pay securely using your preferred payment method.
⫸ How long does delivery take?

Orders are usually processed within 1–2 business days and delivered in 3–7 business days, depending on your location.
⫸ Do you deliver worldwide?

Currently, we deliver mainly within GCC countries (UAE, KSA). For other regions, please contact our support team for more details.
⫸ How can I track my order?

Once your order is shipped, you’ll receive an email or WhatsApp message with your tracking number and a link to track it online.
⫸ What if I receive a damaged or wrong item?

No worries! If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with a photo or video proof, and we’ll arrange a replacement or refund.
⫸ Can I cancel or change my order?

No worries! If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with a photo or video proof, and we’ll arrange a replacement or refund.
⫸⫸ What payment methods do you accept?

We accept Cash on Delivery (COD), Manuel Payment available barq & stc pay only KSA
⫸ Do you offer refunds?

Yes! If you’re not satisfied with your purchase, you can request a refund within 30 days of receiving your order (terms apply)
⫸ How can I contact iMartPick support?

You can reach us through: